The aspirants aiming for the Foundation Program in Business Analysis (FPBA) are advised to master all the below lessons. Click each title to read the complete lesson with examples and case studies. The estimated reading time is indicated in the parenthesis alongside each titles.

Module - 3

Process Definition and Its Nature
Primary, Secondary and Management Process
Key Performance Indicators (KPIs)
Lean
Six Sigma
Theory of Constraints

Module - 5

Standard Operating Procedure (SOP)
Requirements Specification Document (RSD)
Technical Specification Document (TSD)
Relationship Between RSD and TSD
Minutes of Meeting
Techniques to Validate Minutes of Meeting?
Business Case
Business Plan
Job Description
Customer Experience Mapping
RFI
RFQ
Tenders

Module - 6

Business Analysis Case Study-1
Business Analysis Case Study-2
Business Analysis Case Study-3
Business Analysis Case Study-4
Business Analysis Case Study-5

Module - 7

Creative Thinking
Business Analyst as a Continuous Learner
Presentation Skills
Modelling Skills
Team Working Skills
Interpersonal Skills
Conflict Resolution Skills
Financial Skills
Financial Ratios
Balance Sheet
Income Statement
Cash Flow Statement
Gaining Informal Authority
Communication Skills
Email Etiquettes
Telephone Etiquettes

Module - 8

Business Analysis Approach - Strategic
Map the Current State
Establish the Future State
Measure the Gap
Craft the Strategy
Identify Projects
Business Analysis Approach - Operational
Recognise Symptoms
Analyse Problem
Recommend Solution
Relationship Between Symptom, Problem and Solution
Strategic Business Analysis
Operational Business Analysis
Process Mapping
BA Project Charter (Strategic)
BA Project Charter (Operational)

Module - 9

Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Visio
Other Business Analysis Tools
Internet of Things (IoT)
Blockchain
Artificial Intelligence (AI)
Machine Learning (M/L)
Robotic Process Automation (RPA)

Module - 10

Design of Experiments
Decision Analysis
Garvin’s 8 Dimensions of Quality
Miles and Snow’s Organisational Strategies
PDCA
Requirements Traceability Matrix
RATER Model
VMOST Analysis
Thomas-Kilmann Conflict Mode Instrument
VRIO Analysis
SWOT Analysis
Mintzberg 5Ps of Strategy
Lessons Learned
Kaizen

Module - 11

Failure Mode Effects Analysis (FMEA)
Use Case Diagram
User Stories
TRIZ
Interview
Workshop
Focus Group
Brainstorming
Document Analysis
Survey
McKinsey’s 7S
Porter’s 5 Forces
Lessons Learned
Interface Analysis
House of Quality

Module - 12

Storyboarding
Benchmarking
Stakeholder Wheel
SMART Goals
SIPOC Diagram
ARCI Matrix
Scatter Diagram
Cause and Effect Diagram
PESTLE Analysis
Pareto Analysis
Crosby’s 14 Steps for Improvement
Balanced Scorecard
BCG Matrix
ANOVA
Blue Ocean Strategy